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A major online retailer personalizes each shipment with an inside print

June 30, 2026 per
A major online retailer personalizes each shipment with an inside print
Trygve Desmet


The Challenge

A rapidly growing online retailer of lifestyle products was looking for a way to create a more memorable experience with every delivery. The goal: to surprise customers, increase loyalty, and simultaneously enhance the unboxing experience—without requiring additional packaging materials or more complex logistics.

The Solution: Indoor Printing

Europal developed custom packaging with the interior printed with various designs. Consider:

  • Campaign images for limited-time promotions
  • Inspiring messages that strengthen the brand
  • Loyalty codes or QR codes that encourage customers to make repeat purchases

This maintained an elegant and functional exterior designed for transportation, while the interior offered each customer a surprising and personalized experience.

Results  

The online store quickly noticed some clear benefits:

  • Increased customer satisfaction: Customers shared their unboxing moments on social media more often.
  • Plus brand recognition: every delivery has become a touchpoint with the brand’s identity.
  • Efficient logistics: no additional packaging materials are needed; the box remains 100% recyclable.

Sustainability in Practice

The interior printing was done entirely on paper-based materials. No plastic, no unnecessary inserts—just circular solutions that are easy to recycle.